Are you constantly dealing with price shoppers on the phone…

Only to have your front desk team give away appointments to people who were never going to commit anyway?

This is one of the biggest hidden profit leaks in podiatry clinics — and most owners don’t even realise it’s happening.

In this episode of the Podiatry Business Podcast, Lorcan O Donaile breaks down the exact front desk script you should be using when handling price enquiries — so you can stop attracting the wrong patients and start booking the right ones.

Because here’s the truth…

If your reception team isn’t trained properly, they’re not just answering calls — they’re costing you thousands in lost revenue every month.

Inside this episode, you’ll discover:

• Why price shoppers are NOT your ideal patients (and how to filter them out)

• The biggest mistake front desk staff make when asked “how much is it?”

• The exact script to confidently handle price objections without sounding pushy

• How to position your clinic as premium — even before the patient walks in

• Why giving prices too early destroys your conversion rate

• How to increase bookings without increasing call volume

If you want a clinic filled with committed, high-value patients — not bargain hunters — this episode is essential listening.

🎧 Listen now and upgrade your front desk from order-takers to revenue drivers.

Watch the podcast episode available on our Youtube video here