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Podiatry Business Podcast Ep 186 Why Podiatry clinics Reception Matters More Than You Think

Podiatry Business Podcast Ep 186 Why Podiatry Clinics Reception Matters More Than You Think

April 16, 20261 min read

In 186 episode; "Why Podiatry Clinics Reception Matters More Than You Think" , I’ll show you exactly how a weak front desk costs podiatry clinics money (missed calls, slow follow-up, poor conversion), and the simple systems that fix it—plus how AI voice reception can work alongside your team.

If you’re spending money on Google Ads, Facebook, SEO—anything to make the phone ring—then here’s a hard truth: your receptionist is either turning those calls into booked appointments… or quietly leaking revenue every day.


In this episode, you’ll discover:

  • Why your receptionist is your most important “salesperson”

  • The costly mistakes clinics make at the front desk (without realising it)

  • How poor reception systems quietly kill retention and referrals

  • The simple changes that instantly improve patient experience

  • How to turn your reception into a patient-converting machine


If you’ve ever wondered why patients don’t rebook, don’t follow through with treatment, or don’t refer others…

This episode will open your eyes.


🎧 Listen to the episode here

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Lorcan O Donaile

Clinic Owner & Health Business Mentor

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